Testimonials

Ron & Beth
Madaffari Drive

In August 2013 Mark Heyward finished building our house on the Marina at Exmouth. Our expectations were surpassed; the details and finish are superb.

Mark guided us through all the planning stages of the build; his suggestions on decor and fittings were invaluable. He kept us fully informed throughout the construction, sending us information and photos at every stage. He was always polite, helpful and cheerful. Our input and questions were always welcome. In fact throughout the whole process we didn't have a single worry.

Mark gave us excellent value for money. We had considered transportables but found that the quotes were too open-ended whereas Mark was able to give us a definite price.

We have no hesitation in recommending Mark to future clients. His superb organisational and interpersonal skills, high standards and talents as a builder ensure a superb, worry-free outcome.

Bill & Stephanie Price
Exmouth Shire CEO

I write this as a testimonial to both Mark & Krishna Heyward, Directors of Concept Smart Developments, who we have had the pleasure of dealing with in the design of our ‘Beach House’ themed home proposed for the canal development in Exmouth.

I found that their experience, professionalism, flexibility and communication to be outstanding and that they were able to take our basic concepts and dreams and include their own complimentary touches to create an ideal Beach House design that suits the Exmouth lifestyle.

I would have no hesitation in recommending Mark & Krishna and their company Concept Smart Developments to any prospective client looking for a committed builder for their project in the future.

Doug & Lee
Summerhill Crescent

I finally have the chance to tell you how much we love the house you built that we now call home. I guess the benefit of time has enabled me to form a more thorough view on the quality and workmanship of this beautiful home you built and I must say it is impeccable..

The amount of positive feedback from everyone who has walked through our doors constantly confirms the choice we made with the care and eye for detail you applied when designing and building this house a testimony to the talent you have in house design and construction, we are so happy. I realize you wont always be building homes in this price range but I’m confident you would apply the same meticulous care and thought into all your projects and I would be happy if you used this email for any testimonial or marketing purposes you may pursue in the future.

Kindest Regards

Linette
Tenth Avenue

I have known Mark Heyward in both a personal and professional capacity for over the last three years. Due to his professionalism and integrity when it came to have my home built last year I had no hesitation in having Mark build my home. I knew I could rely on him doing everything to the absolute best of his ability and that he would only contract other workers that had the same values and standards of high workmanship that he has.

My new home surpassed my expectations and Mark’s expert eye to detail and finishing touches has resulted in a home that all who come and visit give glowing praise to.

Mark works in a highly organised and systematic manner and this was evident with the efficient and smooth building of my home.

I have no hesitation in recommending Mark as I know his professionalism, integrity and values in both his personal and professional life are of the highest calibre.

Matthew
Rennovations/Small projects

Mark’s work has been excellent. From design to completion Mark has been professional, courteous and kept to budget.

He has taken over all supervision and coordination of all trades, making it a painless process for us.

We have been very impressed by the craftsman-like quality of all his work and would not hesitate to recommend him to anyone wishing to carry out any kind of building work.

N. Anderson
Hamish’s on Broadway Hairdressing

Mark worked with our company in the capacity of an architect in designing our new salon. He was always professional and efficient in his manner and his work. He was able to follow instructions easily, but also follow through on them quickly. I wouldn’t hesitate in recommending Mark for any future positions.

C. Abbey
ABACUS QS LIMITED

The writer’s association with Mark Heyward Stems from a close working relationship between Abacus QS ltd and Barrakuda Designs, where mark has been employed as an Architectural Draughtsman for the past two years.

During this time Mark has been involved in a number of architectural draughting commissions that Barakuda Designs have carried out on projects that Abacus QS Ltd manage on behalf of overseas-based owners.

Mark has carried out his duties with a willingness to please and attention to detail that is admirable. His pride in his work output is plain to see and his ability in the modern technology of a computer draughting is noticeable.

Mark is a man with people skills and confidence beyond his years. He is capable of achieving whatever he sets his mind to accomplish and we wish him every success.

Nimitz Street
Gavin & Michelle

A very big thank you for building us a wonderful shed/ work shop. From start to finish you made the experience very easy for us. You and your team showed a very strong understanding of the building process, local conditions/ regulations and above all else, what we wanted out of our shed.

hroughout the development phase we were pleased with the engineering detail and communication you provided offering new ideas and concepts that we had not thought of, then during construction you offered a quality product with a professional and friendly team that were very easy to work with and very accommodating in making small changes on the fly. 6 months since completion, we find ourselves showing off the new “man cave” to friends and family all the time. Thanks again.

Canns Road
Ron & Beth

During 2015 Mark carried out an extensive renovation on our Bedfordale house, a double brick, two storey structure built in the mid 1980s. We are absolutely delighted with the results.

The project was a full renovation, keeping the original slab, double brick shell and roof. Being quite a challenging job, it required astute engineering design and a thorough understanding of what we, as clients, wanted the end results to be. Mark was equal to the task as he understands and loves building. His level of organisation and planning is excellent.

Mark initially took time to observe how we lived in the house as it was. For example, he noticed that our dining room was far too small to entertain our extended family. His solution was to move the dining room wall, making a much larger kitchen and family room. The remainder of the dining room became a much needed storage area. He also extended the poky ensuite into our walk in robe. An adjacent office became a glamorous dressing room. We appreciated his innovative thinking; he came up with ideas which would never have occurred to us.

We appreciated being included in the design and all stages of the construction. Owing to his in depth knowledge, Mark was able to provide advice on new types of materials and state of the art building techniques. Mark also has an artistic flair; his suggestions on colours, tiles, floor coverings, window treatments etc were spot on. He has the ability to envisage the end result and to communicate it clearly to the client. So once the job was completed not only did we see a spectacular result we were able to appreciate the quality and that has given us an extra depth of confidence.

Throughout the construction there was no problem which couldn't be solved to everyone's satisfaction. In fact Mark even solved a problem we encountered in our own business, organising an online course for us which resolved a difficulty, He maintained a strict control of the renovation. He demands high standards from himself, his workers and the tradesmen.

Mark is a creative thinker. He is able to communicate his ideas clearly and with enthusiasm; his discussions never sounded like a sales pitch. He seemed happy to be involved in endless discussions until everyone was satisfied.

We would not hesitate to recommend Mark to a prospective client. If you want an imaginative renovation completed to a high standard, delivered on time and within the budget, then he is your man.